Network Operations & Support​ - Aspire: Perfecting Networks win national benchmarking campaigns with a cost-efficient model and proven methodology and expertise

Aspire Technology is now part of NEC!

Network Operations & Support​

Have you observed?

  • Increasing OpEx for network support with multiple vendors contracts and not aligned SLAs​
  • Growingly complex multi-vendor network and services to support delaying resolution of network incidents
  • Poor service performance and yet keeping within individually contracted SLAs

We’ve been supporting our customers to:

  • Reduce Network Support OpEx, consolidating multiple vendors contracts and adopting multi-system SLAs
  • Automate health-checks and apply AI/ML techniques to pre-empt recurring network incidents to occur​
  • Highly automate Level 1 operations in NOC, evolve to SOC and introduce customer and service centric SLAs​

Results

54%

reduction of network support ​OpEx​

57%

reduction on raised incidents due to early fault detection​

86%

reduction of network management ​alarms​